Shipping
SHIPPING
Where do you ship to?
We ship to Australia, US, UK & of course our friends across the ditch in New Zealand.
Australian Shipping Cost
We wish we could offer free postage for every order, but as a small business we are excited to offer:
- FREE shipping for Australian orders over $120 (standard postage)
- $6.95 flat rate shipping for Australian orders under $120 (standard postage)
International Shipping Cost
All international shipments are priced by weight and charged accordingly.
Please note - International customs fees, taxes and any other additional costs associated with the purchase are the responsibility of the customer. If a consignment is undeliverable at destination due to refusal to pay import tax, incorrect address, multiple failed attempts, or otherwise, the consignment will be abandoned at destination and your order will forfeited. Please ensure you are aware of your custom policies before you place the order. Once an order is shipped, we cannot cancel or refund it.
Time to dispatch
Once you place your order, we will lovingly pack it and hand it over to the postie within 48 business hours.
The time it takes to be waiting at your doorstep will depend on your location and whether or not you selected standard or express postage... See more on transit times below.
Transit times
If you need your order ASAP, we strongly advise you to select express shipping ~ although Australia Post doesn't guarantee overnight delivery with express anymore, it's still the fastest option and you will generally receive it within 2-3 business days in Australia.
Below is a guideline on standard post delivery times within Australia:
NSW ~ 2-6 business days
QLD ~ 3-7 business days
VIC ~ 5-10 business days
WA ~ 9-13 business days
NT ~ 8-12 business days
SA ~ 5-8 business days
ACT ~ 3-4 business days
TAS ~ 6-11 business days
Below is a guideline on standard post delivery times internationally:
NZ ~ 7-14 business days*
US ~ 10-18 business days*
UK ~ 9-12 business days*
*International transit times do not factor in any delays at Australian or overseas customs authorities.
